Last updated: 2025.
Information you provide
Our request forms ask for your name, your phone number, your ZIP code and a short description of the basement water problem you are seeing, along with whether you own the home and when you would like the problem addressed. An optional message field is also available. We do not ask for financial information, government identifiers or account credentials, and you should not include them in the form.
Why we collect it
The information is collected so a request for basement waterproofing pricing can be reviewed and directed to service providers working in your area. Your phone number is collected so that a provider can reach you about the request you submitted.
Sharing
Details you submit may be shared with independent basement waterproofing service providers for the purpose of responding to your request. We do not sell submitted information for unrelated marketing purposes.
Information collected automatically
Like most websites, standard technical information such as browser type, device type, referring page and general location may be recorded by hosting and analytics infrastructure. This information is used to understand site performance and is not used to identify individual visitors.
Retention
Request details are retained only as long as needed to process and follow up on the request, or as required by applicable law.
Your choices
You are not required to submit a request to read anything on this site. All informational pages, cost ranges and solution descriptions are freely available without providing any personal information. If you have submitted a request and want the details removed, you can say so to the provider who contacts you.
Children
This site is intended for adult homeowners and property owners. It is not directed to children, and we do not knowingly collect information from them.
Changes
This policy may be updated as the site changes. Continued use of the site after an update indicates acceptance of the revised policy.